Frequently Asked Questions
1. Hypnosis
1.1 "Can anyone be hypnotized?"
While some people are more receptive than others, it ultimately depends on the individual willingness to let themselves reach this state. Being hypnotizable means being able to tap into your imagination. A film, book, or piece of music in which you are truly absorbed all offer moments that can plunge you into a hypnotic state. This is what we call self-hypnosis. Some people will need more time to let themselves go enough to reach the state that will enable them to derive the full benefits of this method.
1.2 "Is this hypnosis or sophrology/meditation?"
Sophrology is a recent discipline that emerged in the 1960s. Ericksonian hypnosis, on which HYPNOS sessions are based, has been around since the turn of the century.
Sophrology and relaxation use breathing, muscle relaxation, and the visualization of positive images, whereas hypnosis modifies the state of consciousness.
According to Milton H. Erickson’s philosophy, Ericksonian hypnosis uses all techniques to achieve the desired goal. That’s why some HYPNOS sessions also use sophrology or meditation techniques.
But generally speaking, the HYPNOS mask primarily offers hypnosis sessions.
2. Technical details
2.1 "Is the mask connected all the time?"
HYPNOS uses the Bluetooth 4.0 standard, which has one of the lowest wave emissions currently available for wireless technologies. Wave emissions are around 1,000 to 2,000 times lower than those of a cell phone (1mw compared with 10 to 20W or even more for a smartphone).
HYPNOS can be used without the app with the “Nap” and “Sleep” functions.
When listening to a session, we recommend turning on airplane mode to avoid being disturbed and to limit these emissions (network, Wi-Fi). Only Bluetooth remains active to synchronize the session with the mask.
2.2 "What is the battery life of the HYPNOS mask?"
The battery life of the mask varies according to your use.
– For average daily use (2 to 3 sessions per day and a nap), one recharge per week is required.
– For night mode, the mask has a 14-hour battery life.
2.3 "On which phones can I download the app?"
You can download the HYPNOS app on iOS phones (AppStore) and Android phones (PlayStore).
iOS: iOS 11 or later
Android: Android 5.1 or later
Please note, the app cannot be used on a computer.
2.4 "Are headphones supplied?"
Headphones are not supplied. You can use wired or Bluetooth headphones.
If you use “speaker” mode, you will lose the 3D effect of the sound.
2.5 "Can the vibrations be deactivated?"
You can deactivate the mask vibrations on your hypnosis sessions at any time.
You can remove them permanently (for all sessions). Or you can remove them at your convenience on each session.
3. Using the mask
3.1 "What is the HYPNOS mask used for?"
2. It offers access to NAP + SLEEP modes.
You can use the mask to take short, smart naps. To program your naps, simply use the buttons on your mask.
You can also use the mask to fall asleep at night using a Cardiac Coherence exercise and wake up in the morning with a natural dawn simulator.
3.2 "Do you need to keep your eyes closed?"
The HYPNOS experience requires you to keep your eyes closed. You perceive the lights through the eyelids. They act as subliminal messages that accentuate the hypnotic narrative and stimulate the inhibition or secretion of the appropriate hormones.
3.3 "Can I sleep with the mask on?"
The HYPNOS was designed with your comfort in mind.
It is very light (50g) and can be worn all night without any problems.
3.4 "At what age can the mask be used?"
We recommend the HYPNOS mask and its sessions from the age of 5.
3.5 "Can I wear it with a sleep apnea mask?"
Some of our users also have sleep apnea devices. Depending on the model, the mask may be easier or harder to use. However, many users can comfortably use both.
3.6 "Are there any contraindications for people with epilepsy?"
As a matter of principle, we warn people with epilepsy about using the mask. However, we have never had any reported problems. As the mask is used with closed eyes, the intensity and light rhythms are also low and do not bother people with epilepsy.
Some people with severe epilepsy have assured us that they have never had a seizure with the mask.
If you are unsatisfied with the mask, we have a 30-day refund policy for orders from our website.
3.7 "Are there any contraindications for people with a pacemaker?"
There are no real contraindications for the HYPNOS mask. For pacemaker wearers, we simply recommend avoiding putting the phone or mask too close to the heart.
3.8 "What are the vibrations for?"
The vibrations, like the lights, have 2 purposes:
1. Enhance the story to boost your immersion.
2. Maintain an optimal state of vigilance to achieve the chosen objective. The state of hypnosis is so close to that of sleep that you need to manage this balance between wakefulness and sleep during a session.
Please note that you can deactivate the vibrations on your HYPNOS sessions at any time. 😉
3. Using the app
3.1 "Is the HYPNOS app free?"
The HYPNOS app is free to download on Android or iOS.
Using the app:
1. With a Hypnos mask, you have 2 options:
- Free offer: When you buy a HYPNOS mask, you can opt for the free offer that gives you free access to all hypnosis sessions. However, you won’t have access to the programs or any new content.
- Paid offer: When you choose a subscription (Standard or Family), you’ll get additional access to the programs and their content.
3.2 "How many hypnosis sessions are available on the app?"
You can enjoy over 70 hypnosis sessions on your HYPNOS mobile app.
The library of hypnosis sessions is constantly expanding.
3.3 "What does the app contain?"
The HYPNOS app consists of:
– PROGRAMS: Daily coaching sessions to help you reach your goal. These programs are made up of a variety of various therapeutic content using different techniques.
– CONTENT: Hypnosis sessions, nudges, theories, exercises, and conversations in a large library of therapeutic content.
– MASK access: To connect your HYPNOS mask and enjoy a multi-sensory, immersive experience.
3.4 "What is the purpose of subscription on the app?"
A subscription is optional.
A subscription allows you to unlock PROGRAMS and their associated CONTENT. You can find them in the app’s store.
You can choose from:
- A STANDARD subscription: 1, 6, or 12 months for 1 user account
- A FAMILY subscription: 1, 6, or 12 months for 5 user accounts
4. Other questions
4.1 "Where can we buy the HYPNOS mask?"
The mask is available from our online shop www.dreaminzzz.com.
The mask is also available at Nature & Découvertes and Boulanger stores.
When you purchase a HYPNOS mask, you also support our ethical and eco-friendly approach and French production.
4.2 "What does €149 purchase price include?"
For €149, you receive: a HYPNOS mask, a carrying pouch, and a USB charging cable.
You can also download our free HYPNOS app on iOS and Android.
1. If you have a mask, you’ll get FREE access to all our hypnosis sessions in the CONTENT (mask section). However, you’ll need a subscription to access PROGRAMS and new CONTENT.
2. If you don’t have a mask, you’ll need to purchase a subscription to access the entire application.
4.3 "What are the delivery times?"
Delivery times vary according to our supply. You can also verify delivery times directly from our shop.
In general, please allow 48 hours for delivery in mainland France (Monday to Friday). For orders placed on weekends, please allow 48 hours for delivery from Monday.
4.4 "Do you collect my data?"
The company DreaminzZz uses IT resources to more easily manage the usage data for your services and continually improve them. The information we save is for internal use only and will under no circumstances be passed on to third parties. Per articles 39 and seq. of French law no. 78-17 of January 6, 1978, as amended, relating to Information Technology, Files, and Civil Liberties, anyone may request, modify, or suppress if need be their personal information by contacting support@dreaminzzz.com.
4.5 "What if I don't like the mask ?"
You can try your HYPNOS mask for 30 days. If you’re not completely satisfied, contact us to return your mask under our money-back guarantee. 😉
4.6 "What are the conditions of your money-back guarantee ?"
HYPNOS masks ordered on our website benefit from a 30-day money-back guarantee. To be eligible for a refund, you must contact us before the end of the 30 days.
We will then register your return request and send you an email explaining the steps to follow. 😉
Once we receive the mask, we will check its general condition. The mask must be free of wear and tear or defects (textile or electronic). The mask must be returned in its entirety (mask, USB cable, user guide, manual, pouch). The mask must not be damaged or broken.
Please note: if these conditions aren’t met, a reduction in the refund price may be applied depending on the damaged or missing items:
- 12 euros (twelve euros) if the HYPNOS mask pouch is missing.
- 12 euros (twelve euros) if the USB cable is missing.
- 2 euros (two euros) if the notices and/or other documentation are missing.
- 20 euros (twenty euros) if we need to repair a product that is badly positioned or structurally damaged.
- 4 euros (four euros) if the packaging is missing or damaged.
We will refund the purchase price within 30 days of receipt of the returned items and after verification of their conformity.
